E-Commerce Solutions

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.

Terms and Conditions

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. Product claims and information are provided by the manufacture and are not warranted by Peau Boutique . We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Peau Boutique reserves the right, at any time after receipt of your order, to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Peau Boutique shall accept orders by sending an electronic or other form of acceptance or by shipping the ordered products.

Typographical Errors


If one of our product is listed at an price that is not correct or with incorrect information due to typographical error or error in product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price or information. We shall have the right to refuse or cancel any such orders even if the order has been confirmed and we charged your credit card. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount we charged.

Colours

We did our best to represent the colours of the products that we carry online, however different computers monitors will display colour differently. If you have any questions about a colour, please contact us via telephone at 1-514-989-7328 or email support@peauboutique.com we’ll try to help you in choosing the colour that is right for you.

Product Availability

Peau Boutique attempts to be as accurate as possible in describing all Products available for sale.

The availability of certain Products may be limited, and Products may not be available for immediate delivery. Peau Boutique reserve the right without liability or prior notice, to revise, discontinue or cease to make available any Products at any time without prior notice or to cancel the order.
If there is any revision, discontinuance, or cessation with any product you have ordered we will contact you regarding suitable substitutions, or if you desire, the cancelation of your order.

Shipping and Delivery


Shipment of all products ordered at the Online Store is done from Peau Boutique.

We are not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames.

The Company will ship the Product(s) ordered by you in accordance to Company Policies and to the address indicated in the Order Confirmation. Delivery times provided by the Company are estimates only. The Company shall not be responsible for any damages or costs resulting from any delays in delivery.

Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal, state and provincial sales taxes. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable.

Back Order Items


Please feel free to order products indicated as "Back Ordered", but keep in mind that we will not deliver within typical shipping time-frames, nor can we set expectations of delivery time-frames, at time of order.

Out of Stock items


Do not place orders for items marked "OUT OF STOCK". These orders will be automatically cancelled.

Payment

All prices shown are in Canadian dollars. Payment of all items purchased via the Online store is credit card only. Credit cards accepted are VISA, Mastercard and American Express. Taxes will be charged based on the shipping address. We do not accept payment by Cheque or Money orders.

Return Policy


Products

Products purchased at Peau Boutique Online store can be returned to us within 30 days of the order, for a full refund of the purchase, minus all shipping costs in the case of defective products or allergic reaction.

If the product purchased from peau Boutique Online Store received is damaged *, a replacement would be sent.

Other returns are only accepted unopened and are subject to a 15% restocking fee plus the cost of shipping.

Unfortunately, we cannot accept any returns on make-up.

Make-up can be exchanged if unopened and its original packaging.

Products and accessories being returned must be in resalable condition and include all packaging and literature that shipped with the product and always attach a copy of the original invoice.

If an item or accessory is found missing from the product packaging, then we will issue the credit of purchase price minus the price of the missing item.

If peau Boutique does not receive your product within 10 business days from the date the refund was requested, we will not be able to process your refund.


* A Peau Boutique representative will determine which product is damaged to warrant replacement

Taxation


All Canadian customers will be charged GST, PST and HST where applicable.

How to Contact Us

If you have any comments or questions, please do not hesitate to contact us via telephone at 1-514-989-7328 or email us at support@peauboutique.com.

Backorders & Out of Stock

We try to keep all of our products in stock, however if you order a product that is currently out of stock, we will contact you to let you know. At that time you can choose to keep your request on backorder, cancel or change your order. If we are not able to complete your order, we will ship the items that we have in-stock, you will only be billed for the items that we ship to you.

Exchange of Credit Note

All purchases, except for those mentioned above, can be exchanged or returned for store credit within 14 days, accompanied with original store receipt.

Terms and Conditions

By placing an order you accept that returns will only be accepted Other returns are only accepted unopened and are subject to a 15% re-stocking fee plus the cost of return shipping You accept that product claims and information are provided by the manufacturer and are not warranted by Peau Boutique.